Privacy Policy
At The Cove Chiropractic and Family Wellness, we are committed to protecting your privacy and the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or interact with our services.
INFORMATION WE COLLECT
- Personal Information: Name, email address, phone number, birth date, gender, and any information submitted through forms on our website.
- Appointment Information: Preferred contact methods, availability, and communication preferences.
- Device and Usage Data: IP address, browser type, access times, and pages viewed, collected automatically through website analytics tools.
HOW WE USE YOUR INFORMATION
We use your information to:
- Contact you about your appointment requests or inquiries
- Send reminders or follow-ups
- Improve website experience and services
- Comply with legal obligations
SHARING YOUR INFORMATION
We do not sell, rent, or trade your personal information. We may share information with:
- Service providers assisting in website hosting, communication, or analytics
- Legal or governmental authorities when required by law
HOW WE PROTECT YOUR INFORMATION
We implement administrative, technical, and physical safeguards to protect your data. While no system is 100% secure, we take reasonable steps to keep your information safe.
COOKIES AND TRACKING
We may use cookies to enhance your browsing experience. You can set your browser to refuse cookies, but some site features may not function properly as a result.
SMS Text Messaging Privacy and Terms
Last Updated: August 06, 2025
SMS TERMS AND CONDITIONS
By signing up for text messages, you agree to receive informational messages (appointment reminders, account notifications, etc.) from The Cove Chiropractic and Family Wellness. Message frequency varies. Msg & data rates may apply. You can opt out at any time by replying STOP. For assistance, reply HELP, call (301) 845-5321, or email dr.ashleyshortt@gmail.com.
1. DATA SECURITY AND INFORMATION HANDLING
The Cove Chiropractic and Family Wellness, LLC is committed to protecting the security of your personal information. We implement industry-standard security measures to safeguard your data against unauthorized access, use, or disclosure. However, it is also your responsibility to protect the confidentiality of your account information and any passwords associated with your use of our services.
You agree to notify The Cove Chiropractic and Family Wellness, LLC immediately of any unauthorized use of your account or any other security breach. The Cove Chiropractic and Family Wellness, LLC will not be liable for any loss or damage arising from your failure to protect your account or personal information adequately. By using our services, you acknowledge and accept that no data transmission over the Internet or mobile networks can be guaranteed to be 100% secure, and therefore, you use our services at your own risk.
2. PRIVACY POLICY
The Cove Chiropractic and Family Wellness, LLC collects personal information from you when you interact with our services, including when you sign up, make purchases, or communicate with us via text messages. The type of information we collect may include your name, contact details, payment information, and any other information you voluntarily provide.
We use this information to provide, maintain, and improve our services, process transactions, communicate with you, and comply with legal obligations. Your information may be shared with trusted third-party service providers solely for the purpose of operating our business and fulfilling our commitments to you. We do not sell, rent, or share your personal data with third parties for marketing purposes.
You have the right to access, correct, or delete your personal information at any time, and we are committed to handling your data in a secure and transparent manner.
3. DATA PROTECTION
The Cove Chiropractic and Family Wellness, LLC takes the security of your personal information very seriously. We employ industry-standard security measures, including encryption and secure servers, to protect your data from unauthorized access, alteration, disclosure, or destruction. We continuously monitor our systems to ensure your information is safe and secure, and we are committed to maintaining the highest levels of data protection to safeguard your privacy.
4. EXPLICIT NON-SHARING OF INFORMATION
The Cove Chiropractic and Family Wellness, LLC is committed to upholding the highest standards of privacy for all personal information collected through our text messaging services. We do not sell, rent, distribute, or trade your personal data to third parties without your explicit consent unless legally required to do so. Any information shared with third parties is exclusively for the purpose of delivering our services to you. We assure you that your data will never be shared with third parties for marketing purposes.
5. OPT-OUT INSTRUCTIONS
If you no longer wish to receive text messages from us, you can opt out at any time by replying with the word ‘STOP’ or ‘UNSUBSCRIBE’ to the number from which you received the message. Upon receiving your request, we will promptly remove you from our messaging list, and you will no longer receive further text communications from us.
6. CHANGES TO THE PRIVACY POLICY
The Cove Chiropractic and Family Wellness, LLC may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will notify you by updating the “Last Updated” date at the top of this policy. In the event of significant changes, we will provide a more prominent notice, such as sending an email notification or displaying a notice on our website.
By continuing to use our services after these changes, you agree to the revised Privacy Policy. We encourage you to periodically review this policy for the latest information on our privacy practices.
7. CONTACT INFORMATION
For any privacy inquiries, please contact us at dr.ashleyshortt@gmail.com or call us at (301) 845-5321.
You agree to notify The Cove Chiropractic and Family Wellness, LLC immediately of any unauthorized use of your account or any other security breach. The Cove Chiropractic and Family Wellness, LLC will not be liable for any loss or damage arising from your failure to protect your account or personal information adequately. By using our services, you acknowledge and accept that no data transmission over the Internet or mobile networks can be guaranteed to be 100% secure, and therefore, you use our services at your own risk.
YOUR RIGHTS AND CHOICES
You may request access to, correction of, or deletion of your personal information. Contact us to make such a request.
CONTACT US
If you have any questions about this Privacy Policy, please contact us at:
The Cove Chiropractic and Family Wellness
176 Thomas Johnson Dr, Suite 204
Frederick, MD 21702
Email: dr.ashleyshortt@gmail.com
Phone: (301) 845-5321
